Privacy
Draft for launch review. Have a South African attorney confirm this wording, the responsible party's details and the retention periods before going live.
The short version
RunCrew helps run clubs organise runs and keep signed waivers. We collect what clubs need to do that safely, show it only to the people who need it, and don't sell it. This policy explains how we handle personal information under the Protection of Personal Information Act 4 of 2013 (POPIA).
What we collect
- Your account: email address, name, mobile number, date of birth, suburb and city, and an optional photo, pace and preferred distances.
- Your emergency contact's name and mobile number. Please let them know you've listed them.
- Your running activity on RunCrew: clubs joined, RSVPs and check-ins.
- Signed waivers: the exact text you agreed to, your signature, your photo/media choice, guardian details for under-18s, and the time, IP address and device used to sign.
Who can see what
- Anyone: club pages and public runs. On a run's attendee list, your first name and photo, unless you switch that off in settings.
- Admins of clubs you've joined: your profile, emergency contact, attendance and the waiver you signed for that club.
- Admins of other clubs: nothing.
- RunCrew staff: account and club data needed to run and support the service.
Why we need your date of birth
A waiver signed by someone under 18 isn't valid without a parent or guardian. Your date of birth is how we know when to ask for a guardian's signature.
Photos and media
Whether a club may use photos or video of you is a separate, optional choice you make when signing each club's waiver. It is never bundled into the waiver itself, and saying no doesn't stop you running.
How long we keep it
You can delete your account at any time in settings. Your profile is closed and hidden straight away. Signed waivers are kept for 3 years after signing, because clubs may need them to defend a legal claim, and are erased after that.
Service providers
We use Supabase (database, sign-in and file storage) and Vercel (hosting), both running in London, United Kingdom, plus Resend (email) and OpenStreetMap or MapTiler (maps). Your information is therefore stored outside South Africa, with providers bound by data protection law and agreements that require them to protect it, as section 72 of POPIA allows.
Your rights
You can see, correct or delete your information, object to how it's used, and complain to the Information Regulator (inforegulator.org.za). To exercise any of these, use your settings page or email our Information Officer at privacy@runcrew.co.za.